Sphinxia | Returns & Refund Policy

Last Updated: Feb 11, 2026 PKT

We want you to be satisfied with your purchase from Sphinxia.shop. If you are not satisfied, you may return your order within 30 days of delivery.

Eligibility

To be eligible for a return, the item must be:

  • Unused and in original condition

  • In the original packaging

Refund Process

Once we receive the returned item, we will inspect it and process your refund via Stripe within 3–5 business days.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Damaged or Incorrect Items

If your item is damaged or incorrect, contact us immediately at Support@sphinxia.shop with photos and order details.